Privacy Policy

Middleman (“we,” “our,” or “us”) is operated by MadeThis. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at middleman.madethis.app.

1. Information We Collect

Information You Provide

• Account information: Name, email address, and password when you create an account.
• Event data: Details you enter when creating events, production files, or vendor listings.
• Communications: Messages or inquiries you send through our contact forms.
• Founding Vendor applications: Business name, city, service category, and application details.

Information Collected Automatically

• Usage data: Pages visited, features used, and actions taken within the platform.
• Device information: Browser type, operating system, and IP address.
• Cookies: Session tokens and preference data to keep you signed in and personalize your experience.

2. How We Use Your Information

• Provide, operate, and improve the Middleman platform
• Generate AI-powered production files and event plans based on your inputs
• Authenticate your account and maintain security
• Send transactional emails (account confirmations, application updates)
• Analyze usage patterns to improve our product
• Respond to support requests and inquiries

We do not sell your personal information to third parties.

3. Information Sharing

We may share your information with:

• Service providers: Infrastructure providers (Convex, Vercel) who process data on our behalf under confidentiality agreements.
• Analytics: Aggregated, anonymized usage data for product improvement.
• Legal requirements: When required by law, subpoena, or to protect our rights.

Vendor directory listings you create are publicly visible to other users of the platform.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure authentication, and access controls. All data is stored on SOC 2 ready infrastructure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use essential cookies to maintain your authenticated session. We may use analytics cookies to understand how the platform is used. You can disable cookies in your browser settings, though this may affect platform functionality.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of non-essential communications

To exercise these rights, contact us at hello@madethis.com.

7. Data Retention

We retain your account information and event data for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

8. Children’s Privacy

Middleman is intended for professional use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending an email to your registered address. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: hello@madethis.com